FAQs

Can I visit Fleur Cottage in person?

Fleur Cottage is now trading exclusively online only.

How long does shipping take?

We lodge most orders within 24 hours, but please allow 1 - 3 days for us to process your order. See our shipping policy for further details.

How do I return something?

We will issue store credit for change-of-mind returns within 7 days of purchase or delivery, provided the item aligns with our returns policy. We offer a 30 days exchange on yarn. See our returns and exchanges policy for futher details.